Welcome to Build Your Collectibles. By accessing or purchasing from our shop, you agree to the following terms and conditions. These policies are designed to protect both our customers and our business, ensuring a safe and transparent shopping experience.
1. All Sales Are Final
- No refunds, returns, swaps, or exchanges.
- Once an order is placed or a product is purchased, the sale is considered final.
- Blind boxes, mystery packs, and sealed items cannot be opened or inspected before purchase.
2. Authenticity & Product Information
- We guarantee that all items sold (including Pop Mart, Pokémon, designer toys, and collectibles) are 100% authentic.
- While we aim to provide accurate product descriptions and images, occasional errors may occur. We are not liable for minor discrepancies, typographical errors, or product variations outside our control.
3. Fraud Prevention
- Any fraudulent purchases, chargebacks, or unauthorized transactions will be investigated and reported to the proper authorities.
- Fraudulent activity may result in the cancellation of orders, the banning of customer accounts, and potential legal action.
4. Service Availability
- We reserve the right to withdraw, cancel, or modify services, products, or pricing at any time.
- Website downtime, delays, or technical issues may occur, and we are not liable for temporary interruptions.
5. User Behavior
Customers must:
- Not engage in unlawful behavior, harassment, bullying, hate speech, or abusive conduct.
- Not use our platforms (website, social media, or messaging) for spam, promotions, or harmful activities.
Violations may result in revoked access or account removal.
6. Intellectual Property
- All images, logos, branding, and written content on Build Your Collectibles platforms are protected intellectual property.
- No content may be copied, reproduced, or used for commercial purposes without permission.
7. Limitation of Liability
- Build Your Collectibles is not responsible for damages resulting from misuse of products, shipping delays beyond our control, or third-party carrier issues.
- Once packages are handed to USPS/UPS/etc., liability transfers to the carrier.